Responsible Gaming
At LB9 Online Casino Malaysia, we’re committed to providing a fun and safe gaming experience while raising awareness of the risks of gambling addiction. If you or someone you know may be affected, please seek help early to protect your well-being, relationships, and finances.
LB9 Online Casino Malaysia is firmly committed to promoting a responsible gambling environment for all its customers. While gambling should be enjoyed as a form of leisure and entertainment, we recognize that it may lead to problems for a minority of individuals. As a responsible operator, we aim to provide a secure and enjoyable gaming experience while actively supporting measures to prevent underage access and compulsive gambling behavior.
The well-being of our customers is a top priority. To that end, LB9 Online Casino Malaysia has implemented a series of tools and features designed to help players maintain control over their gambling activity:
LB9 Online Casino Malaysia Responsible Gambling Policy
Self-Exclusion Options
Customers who feel the need to take a break from gambling can opt to self-exclude from our Internet Betting Facilities for the following durations:
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7 days
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30 days
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90 days
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Permanent self-exclusion (available by contacting our Customer Service Team via email)
Personal Limits
LB9 Online Casino allows customers to set personal betting and deposit limits, tailored to their preferences:
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Wagering Limits: Set a maximum wagering value over a 7-day period for both Sports and Games individually.
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Casino Loss Limits: Define a Maximum Betting Loss for Casino play over a rolling 7-day period.
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Deposit Limits: Customers may choose to set deposit caps on a daily, 7-day or 30-day basis to help control spending.
Guidelines for Responsible Gambling
Treat gambling as a form of entertainment, not as a means to generate income or recover debts.
Avoid chasing losses.
Familiarise yourself with the Betting Rules & Regulations.
Keep track of the time and money spent on gambling.
Only wager amounts you can afford to lose.
Seeking Help
LB9 Online Casino acknowledges that gambling can occasionally become problematic. If you suspect that you or someone you know may have a gambling issue, we strongly encourage seeking professional support. There are several external organisations dedicated to assisting individuals with gambling-related problems. If the Customer suspects that they have a gambling problem, may visit these recommended websites to solve your problems.